Smart Pet Co is an Australian pet technology brand based in Sydney, offering smart pet products designed to make caring for your pets easier, safer, and more convenient.

We are proudly based in Sydney, Australia.

Yes! We ship Australia-wide using Australia Post.

Orders are typically delivered within 4–8 business days depending on your location.

Yes — we offer FREE shipping on all orders over $49 AUD.

Absolutely. All orders include tracking via Australia Post. Tracking details are usually sent within 24–48 hours after your order has been processed.

Once your order has been shipped, you'll receive an email with your Australia Post tracking number so you can monitor delivery updates in real time.

Yes. Our smart automatic feeders allow you to schedule meals and control portions directly from your smartphone.

Yes — compatible models allow you to feed your pet remotely through the mobile app.

Most dry pet foods and kibble are compatible with our automatic feeders.

Yes. The removable food trays and storage compartments are designed for quick and easy cleaning.

Flowing water encourages pets to drink more frequently, helping support healthy hydration.

We recommend cleaning the fountain and changing filters regularly for optimal freshness and performance.

No — our fountains are designed with quiet operation technology for minimal noise.

No — AirTags are sold separately unless stated otherwise in the product description.

Yes. We offer AirTag collars suitable for both cats and dogs.

Absolutely. Our collars are designed to securely hold your AirTag while remaining comfortable for your pet.

The litter box automatically detects usage and self-cleans after your cat exits the unit.

Yes — our automatic litter boxes are designed with odour-control systems to help keep your home fresh.

Yes. Most models are suitable for multi-cat households.

Not at all. Setup is quick and simple, and app-connected models include easy step-by-step instructions.

We accept Visa, Mastercard, PayPal, Zip Pay, and Apple Pay. All payments are processed securely for your protection.

Orders are typically processed within 24–48 hours.

We ship all orders with Australia Post.

Yes — all orders include full tracking information.

Currently, we primarily service customers Australia-wide.