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Practical support for product faults.

Warranty Support

Many Smart Pet Co products include a manufacturer warranty covering faults or defects.

What is covered

Manufacturer warranty coverage varies by product. Contact support with your order details, photos and a description of the fault.

What is not covered

Normal wear and tear, misuse or accidents, water damage outside product specifications, and improper installation or handling are not covered.

A note on duration

The current store policy does not publish a universal warranty duration. Product-specific support should be confirmed before purchase.