Privacy Policy
Privacy Policy for SmartPetCo
Effective Date: January 1st 2025.
At SmartPetCo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our Shopify store.
Information We Collect
When you visit our store, we may collect the following information:
- Personal Information: Your name, email address, phone number, billing address, and shipping address when you make a purchase or register an account.
- Payment Information: Payment details (processed securely by Shopify or our payment processors).
- Device Information: Data such as your IP address, browser type, and operating system, collected automatically to enhance your shopping experience.
- Usage Data: Information about how you interact with our site, including pages viewed, time spent, and links clicked.
How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and confirmations.
- Communicate with you about your orders, inquiries, and promotional offers.
- Improve our website, services, and customer experience.
- Detect and prevent fraud or unauthorized access.
Sharing Your Information
We respect your privacy and will never sell your information. However, we may share your data with trusted third parties for the following purposes:
- Shopify: To power our online store and process transactions.
- Shipping Providers: To fulfill your orders and deliver products.
- Marketing Tools: To send promotions or newsletters if you’ve opted in.
Cookies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and personalize your shopping experience. You can manage cookie settings through your browser.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request details on how your data is processed.
To exercise your rights or ask questions about your data, please contact us at hinolabs@gmail.com
Data Security
We implement industry-standard measures to protect your information, including encryption and secure payment processing.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hinolabs@gmail.com
Thank you for trusting SmartPetCo with your personal information.
